Privacy Policy

I. Privacy Policy and Data Protection FRIZONIA (hereinafter, also referred to as the Website) commits to adopting the necessary technical and organizational measures, according to the appropriate level of security risk for the data collected, in compliance with current legislation. Laws Incorporated in this Privacy Policy This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. Specifically, it respects the following rules: The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). The Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights (LOPD-GDD). The Royal Decree 1720/2007, of 21 December, which approves the Regulations for the development of the Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD). The Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSI-CE). Identity of the Data Controller The controller of the personal data collected in FRIZONIA is: FRIZONIA REFRIGERACION-CLIMATIZACION S.L., provided with NIF/CIF: B-11335213 and registered in: Mercantile Registry of Cádiz with the following registration data: Volume 924, Folio 24, Sheet CA-8749, whose representative is: FRIZONIA REFRIGERACION-CLIMATIZACION S.L. (hereinafter, Data Controller). Their contact details are as follows: Address: Polígono Industrial Fadricas Avda. Ferrocarril 41, Apdo. 457, 11100 San Fernando (Cádiz) – SPAIN Contact Telephone: 956593243 Contact Email: frizonia@frizonia.com Registration of Personal Data In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by FRIZONIA, through the forms provided on its pages will be incorporated and treated in our file in order to facilitate, expedite and fulfill the commitments established between FRIZONIA and the User or the maintenance of the relationship established in the forms filled out by the latter, or to attend to a request or query. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided in article 30.5 of the GDPR applies, a record of processing activities is maintained which specifies, according to their purposes, the processing activities carried out and other circumstances established in the GDPR. Principles Applicable to the Processing of Personal Data The processing of the User’s personal data will be subject to the following principles listed in article 5 of the GDPR and in article 4 and following of the Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights: Principle of legality, loyalty and transparency: the consent of the User will be required at all times after completely transparent information of the purposes for which the personal data are collected. Principle of limitation of purpose: personal data will be collected for specific, explicit and legitimate purposes. Principle of data minimization: personal data collected will be only those strictly necessary in relation to the purposes for which they are processed. Principle of accuracy: personal data must be accurate and always updated. Principle of limitation of the retention period: personal data will only be kept in such a way that the identification of the User is allowed for the necessary time for the purposes of their treatment. Principle of integrity and confidentiality: personal data will be treated in a way that guarantees their security and confidentiality. Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are complied with. Categories of Personal Data The categories of data that are treated in FRIZONIA are only identification data. In no case are special categories of personal data processed in the sense of article 9 of the GDPR. Legal Basis for the Processing of Personal Data The legal basis for the processing of personal data is consent. FRIZONIA commits to obtaining the express and verifiable consent of the User for the processing of their personal data for one or several specific purposes. The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not condition the use of the Website. On the occasions when the User must or may provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the correct development of the operation performed. Purposes of the Processing for which Personal Data is Intended Personal data is collected and managed by FRIZONIA to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter fills out or to attend to a request or inquiry. Likewise, the data may be used for a commercial, customization, operational and statistical purpose, and activities of the corporate purpose of FRIZONIA, as well as for the extraction, data storage and marketing studies to adapt the Content offered to the User, as well as improve the quality, operation and navigation of the Website. At the time personal data is obtained, the User will be informed about the specific purpose or purposes of the processing to which the personal data will be destined; that is, the use or uses that will be given to the information collected. Periods of Retention of Personal Data Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 2 years, or until the User requests its deletion. At the time personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period. Recipients of Personal Data The User’s personal data will not be shared with third parties. In any case, at the time personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data. Personal Data of Minors Respecting the provisions of articles 8 of the GDPR and 7 of the Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights, only those over 14 years of age may give their consent to the lawful processing of their personal data by FRIZONIA. If it is a minor under 14 years, the consent of the parents or guardians is required for the processing, and it will only be considered lawful to the extent that they have authorized it. Secret and Security of Personal Data FRIZONIA commits to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so that the security of personal data is guaranteed and destruction, loss or accidental or unlawful alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data is avoided. The Website has an SSL certificate (Secure Socket Layer), which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted or encrypted. However, since FRIZONIA cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller commits to communicate to the User without undue delay when a violation of the security of personal data occurs that is likely to entail a high risk for the rights and freedoms of natural persons. Following the provisions of article 4 of the GDPR, a violation of the security of personal data is understood to be any violation of security that causes the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data. Personal data will be treated as confidential by the Data Controller, who commits to inform of and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom the information is accessible. Rights Derived from the Processing of Personal Data The User has over FRIZONIA and may, therefore, exercise against the Data Controller the following rights recognized in the GDPR and the Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights: Right of access: It is the right of the User to obtain confirmation of whether FRIZONIA is processing their personal data and, if so, to obtain information about their specific personal data and the processing that FRIZONIA has carried out or carries out, as well as, among other, of the information available on the origin of said data and the recipients of the communications made or planned of the same. Right to rectification: It is the right of the User to have their personal data modified if they turn out to be inaccurate or, taking into account the purposes of the processing, incomplete. Right to erasure (“the right to be forgotten”): It is the right of the User, provided that the current legislation does not establish otherwise, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and this does not have another legal basis; the User opposes the processing and there is no other legitimate reason to continue with it; personal data have been unlawfully processed; personal data must be erased in compliance with a legal obligation; or personal data have been obtained as a result of a direct offer of services of the information society to a child under 14 years old. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable steps to inform the controllers that are processing the personal data of the request of the interested party to delete any link to those personal data. Right to limitation of processing: It is the right of the User to limit the processing of their personal data. The User has the right to obtain the limitation of the processing when they challenge the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User does need them to make claims; and when the User has opposed the processing. Right to data portability: In case the processing is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured format, of common use and mechanical reading, and to transmit them to another data controller. Whenever technically possible, the Data Controller will transmit the data directly to that other controller. Right of opposition: It is the right of the User to not carry out the processing of their personal data or to cease their processing by FRIZONIA. Right not to be subject to a decision based solely on automated processing, including profiling: It is the right of the User not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, existing unless current legislation establishes otherwise. Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-www.frizonia.com“, specifying: Name, surname of the User and copy of the DNI. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the document proving the representation. The photocopy of the DNI may be substituted, by any other valid means in law that proves the identity. Request with the specific reasons for the request or information to which you want to access. Address for notification purposes. Date and signature of the applicant. Any document that accredits the request that you formulate. This request and any other attached document may be sent to the following address and/or email: Postal address: Polígono Industrial Fadricas Avda. Ferrocarril 41, Apdo. 457, 11100 San Fernando (Cádiz) – SPAIN Email: frizonia@frizonia.com Links to Third-Party Websites The Website may include hyperlinks or links that allow access to third-party web pages other than FRIZONIA, and therefore not operated by FRIZONIA. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices. Claims to the Control Authority In the event that the User considers that there is a problem or infringement of current regulations in the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a control authority, in particular, in the State in which they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the control authority is the Spanish Data Protection Agency (https://www.aepd.es/). II. Acceptance and Changes in this Privacy Policy It is necessary for the User to have read and agreed with the conditions on the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with the same in the form, during the periods and for the purposes indicated. The use of the Website will imply the acceptance of the Website’s Privacy Policy. FRIZONIA reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates. This Privacy Policy was updated to comply with the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR) and the Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights.